A complete courier operations platform for Taratari Express, managing the entire delivery lifecycle from booking to final delivery — the largest and most complex system delivered at Software Mela.
Built for scale and reliability, designed to run a real courier company's day-to-day operations rather than a demo, with a focus on workflow automation that reduces manual coordination between admin, riders and customers.
How this project was planned, built, and delivered.
Designed the three-role permission model for admin, riders and customers.
Built the end-to-end booking lifecycle and live parcel tracking.
Added branch management, rider assignment and staff oversight.
Delivered operational reporting and secured role-based access.
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