The digital platform for a UK domiciliary care provider, replacing scattered brochures and phone-based inquiries with an accessible, unified system for families seeking care and care professionals seeking work.
Solved two problems in one platform: slow, fragmented family inquiries and a manual, paper-heavy recruitment process that was limiting the agency's ability to scale its care team.
How this project was planned, built, and delivered.
Mapped both the family care journey and the care-worker recruitment funnel.
Built confidential assessment forms and the online recruitment portal.
Delivered a high-contrast, accessibility-first UI for elderly users and families.
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