A full digital platform for a UK law firm that previously had no website at all — every consultation was booked manually by phone, causing missed emergencies, scheduling conflicts, and client hesitation from a total lack of pricing transparency.
Replaced a fully manual, phone-based booking process with 24/7 automated scheduling, directly addressing lost bookings and the administrative chaos caused by undocumented appointments.
How this project was planned, built, and delivered.
Documented the phone-only booking process and its lost-enquiry cost.
Built the availability calendar, pre-booking flow and automated confirmations.
Delivered the centralised appointment and client management dashboard.
Shipped fixed-fee transparency pages optimised for immigration search terms.