Hospital Website & Management System - Lab One Hospital

Summary

Laravel hospital website and management system for Lab One Hospital: online appointment requests, booking management, doctor and department listings and patient enquiries.

Overview

Lab One Hospital needed an accessible way for patients to find departments, view doctor information and request appointments without relying entirely on reception staff. The system combines the public hospital website with a management system where staff manage bookings, alongside managed healthcare information.

Problem

Manual appointment handling increased front-desk workload and made it harder for patients to access up-to-date service information outside reception hours.

My contribution

• Owned the full-stack development: a Laravel back end with a React front end.
• Built the online appointment request/booking module.
• Developed doctor and department records plus supporting service content.
• Implemented enquiry routing and backend-managed FAQ/service information.

Technical approach

Designed the system around a simple patient journey: identify the relevant department/doctor, submit an appointment request and access supporting service information. Backend management keeps doctor, department, service and FAQ content maintainable. Patient enquiries, appointments and records are visible only to authorised staff.

Engineering highlights

• Online appointment requests reducing dependence on reception-only booking.
• Dynamic department and doctor records.
• Backend-managed service, FAQ and enquiry content.

Key features

• Appointment booking/request module.
• Management system where staff manage bookings.
• Department and doctor management.
• Patient contact/enquiry management.
• Backend-managed service content.
• FAQ management.

Results

The live system provides patients with a clearer digital route to hospital information and appointments while giving front-desk staff a more structured way to receive enquiries.

Development timeline

• Booking
  Built patient appointment submission.
• Directory
  Added department and doctor information management.
• Content
  Developed service, FAQ and enquiry workflows.
• Launch
  Completed responsive production delivery.